Privacy Policy

This privacy policy describes the information and data we process at Sultan Saray website to support all features, services and functionalities of Sultan Saray website.

At Sultan Saray, the privacy of the data of our users is extremely important.

We do not share any personal information with any third-party, nor do we store information we collect about your visit to Sultan Saray website for use other than to analyze content performance and personalized experience through the use of cookies, which you can turn off at any time by modifying your Internet browser’s settings and your profile content that we only use the data gathered to give you the best experience and not share any private data with third-parties.

Sultan Saray is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Sultan Saray takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Sultan Saray cannot guarantee the security of any information that is disclosed online.

Sultan Saray online Policies may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

This Privacy Policy outlines the types of personal information that is gathered through Sultan Saray and how we use it.

Information we collect

To provide our users with the best experience, we must process information about your actions and visits. The types of information we collect depend on how you use Sultan Saray.

What you and others provide

Content and information you provide: We collect and process the content, communication and other information you provide when you visit Sultan Saray website, including when you fill up a reservation form or contact form.

How we use the information we collect

We use the data we have subject to your browser’s settings and forms you fill.

Analytics and other business services

We use the information we have to measure the effectiveness and distribution of ads and services.

Communication with you

We use the information we gather to send you notifications, updates, marketing communications, communicate with you about our services, and let you know about our policies and terms. We also use such information to respond to you when you contact us or make a reservation.

  1. Log Files

We use log files like many other websites. The information in the log files include:

  • Internet Protocol addresses (IP)
  • Date and time stamp
  • Referring and exit pages
  • Internet Service Provider (ISP)
  • Number of clicks
  • Types of browser

All of this information is not linked to anything that is personally identifiable and it only refers to the visitor as a unique visitor.

  1. Cookies

We use cookies to store information about your preferences as a visitor and to record user-specific information on visits and the pages the user views in order to provide a personalized experience. In regard to third-party advertisers, Sultan Saray has no access or control over these cookies. You should review the respective privacy policies on any and all third-party ad servers for more information regarding their practices and how to opt-out.

If you wish to disable cookies you may do so through your web browser options. Instructions for doing so and for other cookie-related management can be found on the specific web browsers’ websites.

  1. Other

Some users might be offered to subscribe to our newsletter by providing name and email address to receive communication from Sultan Saray. Sultan Saray uses a secure opt-in subscription system and we reserve the right (As long as they subscribed and agreed to the terms and conditions with consent) to contact subscribers with information related to Sultan Saray. Subscribers may unsubscribe anytime and every email delivered will contain an “Unsubscribe” link.

Same goes for users who filled form on Sultan Saray website. They might receive communication from Sultan Saray and we reserve the right to contact them unless they unsubscribe which is anytime and every email delivered will contain an “Unsubscribe” link.

If you require any more information about our privacy policy, please feel free to contact us or email us at info@sultansaray.ae

Last Updated: December 12, 2020